About Us

The people behind Chatham Plumbing Services

Name: Chatham Plumbing Services
Address: Chatham, Kent, ME4 4TR, GB
Telephone: 01634 123456

We're a team of local plumbers who've been looking after Chatham homes for over 15 years. We're part of a national home services network, but every engineer on your doorstep lives and works locally.

We started because we were fed up with the same things you are: plumbers who don't turn up, quotes that double once the work starts, and call centres where nobody knows your name. So we built something different. Every job gets a fixed quote before we start. Every repair comes with a 12-month guarantee. And every engineer is vetted, insured, and Gas Safe registered where applicable.

What we stand for

We turn up when we say we will

Sounds basic, doesn't it? But it's the number one complaint about tradespeople. We confirm your appointment, our engineer calls 30 minutes before arrival, and we don't ghost you.

We quote before we start

No work begins until you've agreed the price. If we find something unexpected, we'll explain it and re-quote. You're never committed until you say yes.

We guarantee our work

12 months on all parts and labour. If the same fault comes back, we fix it again free of charge. That's a proper guarantee, not a handshake.

We deploy local engineers

Every job in Chatham is handled by a local engineer: either one of our own employed plumbers or an approved subcontractor. All subcontractors are held to the same high standards and are ranked by internal performance metrics and customer feedback.

Accreditations & credentials

Gas Safe Registered (where applicable)

Fully insured, public liability cover

DBS checked engineers

Part of an established national home services network

Customer Reviews

What Chatham homeowners say about us

Real reviews from real customers. We don't cherry-pick, these are typical experiences.

"Toilet was flooding the bathroom floor at 7pm on a Tuesday. Called them and had someone here within 90 minutes. Fixed the cistern, cleaned up the water, charged exactly what they quoted on the phone. Brilliant service."

Sarah T.

Gillingham, ME7

"Burst pipe under the kitchen floor, water pouring out when we got up. They talked us through turning off the stop tap, came out within the hour, dug up the damaged section and replaced it. Done by lunchtime. Really impressed."

Michael R.

Rochester, ME1

"Boiler gave up in January, no heating or hot water. Engineer out next morning, diagnosed a failed PCB, had a replacement on the van. Fixed within an hour. Warm house by lunchtime, can't fault them."

Janet H.

Chatham, ME4

"Blocked drain in the back garden, sewage backing up. Not pleasant. They came same day with the jetting equipment, cleared it completely, did a camera survey to check for damage. All sorted, very professional."

David K.

Strood, ME2

"Dripping tap kept me awake for three nights. Booked them online, someone came next afternoon, replaced the cartridge in 10 minutes. Tiny job but they treated it like it mattered. That's customer service."

Linda P.

Rainham, ME8

Get In Touch

Request a free quote

Tell us what you need and we'll get back to you with a no-obligation quote, usually within the hour during working hours.

01634 123456

Mon–Thurs 8.30am–6pm, Fri 9am–4pm

Covering all Chatham postcodes